
Retain Customers
A person who feels a connection to the company they have purchased
from is more likely to purchase again and refer friends and relatives.
from is more likely to purchase again and refer friends and relatives.
With LiveEngagement, New Media uses proven, cross-channel, marketing programs involving personalized communications, online interactive experiences and event planning consulting to engage customers after they have purchased, improving long-term retention and reducing attrition. New and current customers can be addressed with timed electronic and print communications designed specifically to keep them engaged and buying.
From product upgrades to sales to onsite events, individual triggers and wider general population events can, via CRM databases, generate automated custom emails leading to personalized internet landing pages. Results of each high-touch interactive experience can be automatically analyzed and followed up with the appropriate planned personal communication.
From product upgrades to sales to onsite events, individual triggers and wider general population events can, via CRM databases, generate automated custom emails leading to personalized internet landing pages. Results of each high-touch interactive experience can be automatically analyzed and followed up with the appropriate planned personal communication.



